This Privacy Policy outlines how personal information is collected, used, and protected when individuals interact with this website or use the services provided through it. By accessing this website, users agree to the practices described in this policy.
1. Information Collection
Personal information may be collected through forms, user accounts, subscriptions, or direct interactions. This information may include, but is not limited to:
- Name
- Email address
- Contact information
- Usage data and cookies
2. Use of Information
Collected data may be used for the following purposes:
- To provide and improve services
- To respond to inquiries and customer service requests
- To send updates, newsletters, or promotional materials (if consent is given)
- To analyse usage and performance for website optimisation
3. Legal Basis for Processing
Personal data is processed based on one or more of the following legal grounds:
- Consent
- Performance of a contract
- Legal obligation
- Legitimate interests
4. Data Sharing
Personal information is not sold to third parties. It may be shared with trusted third-party service providers who assist in operating the website or delivering services, under confidentiality agreements.
5. Cookies and Tracking
Cookies and similar technologies may be used to enhance user experience, monitor site performance, and analyse traffic. Users can manage cookie preferences through browser settings.
6. Data Retention
Personal information is retained only for as long as necessary for the purposes outlined in this policy, or as required by law.
7. Data Security
Reasonable technical and organisational measures are taken to protect personal data from unauthorised access, loss, or misuse.
8. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), users have the right to:
- Access their personal data
- Request correction or deletion
- Restrict or object to processing
- Withdraw consent at any time (where applicable)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
9. External Links
This website may contain links to other websites. This Privacy Policy does not apply to those third-party sites. Users are encouraged to review their respective privacy policies.
10. Changes to This Policy
This policy may be updated from time to time. Users are advised to review it periodically for any changes.